Privacy Policy

Strands Labs, Inc. and its affiliates (“Strands”) respect your privacy. The word “affiliate” when used in this Privacy Policy as opposed to “third party” means a company that controls, is controlled by, or is under common control with Strands Labs, Inc. This Privacy Policy (“Policy”) is effective as of April 20, 2009. It explains how we collect and use the personal information you may provide to us, and it will help you make informed decisions when using our websites and services. It applies to all the websites and services offered by Strands, including strands.com, id.strands.com, mystrands.com, musicstrands.com, money.strands.com, bizsolutions.strands.com, indie.mystrands.com, labs.mystrands.com and mystrands.tv (collectively, Strands’ “Sites” or “Services”). Some of our Services have additional privacy terms made available to you in connection with your use of those Services. If a Service has additional privacy terms, they supercede any conflicting terms in this Policy.

This privacy policy covers the following areas:

  • what information we collect through the Services;
  • how we use the information;
  • with whom we may share the information;
  • what choices you have about our collection, use and disclosure of the information;
  • what security procedures are in place to protect the loss, misuse or alteration of information under our control; and
  • how you can correct any inaccuracies in the information.

Strands Labs, Inc. complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Strands Labs, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Strands Labs, Inc.’s certification, please visit http://www.export.gov/safeharbor/

Information Collection

Strands collects information in several ways. First, we use server logs to collect anonymous, aggregate information (such as browser type, ISP, IP address, referring/exit pages, platform type, date/time stamp, and number of clicks) from all visitors to the Sites. Our Sites also use a standard technology called “cookies” to collect information about how the Site is used. Information gathered through cookies may include the pages viewed and the amount of time spent at the Site. This type of information is typically not linked to any personally identifiable information and is used primarily in the aggregate to generate statistical reports about the use of our Site. Strands does reserve the right to connect any information collected through its server logs with any other personally identifiable information it collects. The types of personal information collected by Strands are described in detail in the next paragraph. The possible uses Strands may make of your personal information are also described below. The combined aggregate and personal information may be used for any of these same purposes as described below.

Second, we collect information when you register to use a Service. During registration, you are required to provide certain information, such as date of birth, a valid email address, screen name and password. For most Strands Sites, providing other personally identifiable information is optional. Additional information is required to register for and use certain Sites, including money.strands.com (as described below in the Supplemental Privacy Policy for money.strands.com). We will collect and retain the information you provide during registration. We may also connect the information you provide to us with information provided by third parties, in order to give you a better user experience.

Third, you can use Strands Services to aggregate information from other sites. When you aggregate a third party site using Strands, you provide your public profile information for that site to us, and we retain that information to provide the aggregation service. Any information made public by you through an aggregated third party site will also be accessible on the Strands Service.

Invite a Friend

If you choose to invite a friend to use the Strands sites, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Strands stores this information for the sole purpose of sending this one-time email and tracking the success of our invite program. Your friend may contact us at support@strands.com to request that we remove this information from our database. More about Cookies A cookie is a file stored on your computer and tied to information about you. Our Sites use cookies to collect information about how the Site is used. Information gathered through cookies may include the pages viewed and the amount of time spent at the Site. This type of information is typically not linked to any personally identifiable information and is used primarily in the aggregate to generate statistical reports about the use of our Site. Our Sites use both session ID cookies and persistent cookies. The session ID cookie terminates once you close the browser. For the persistent cookie, a text file is stored on your computer for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. If you allow the persistent cookie, our Sites can recognize your computer and your browser can remember your login information for our Sites. If you reject the cookie, your user experience may be limited.

Third Party Sites and Cookies

Links to sites other than the Strands Sites may be displayed within our Sites and Services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Strands does not control and is not responsible for the privacy practices of sites other than the Strands Sites, meaning that this Privacy Policy does not apply to the use of cookies by any third parties including advertisers. You should carefully review the privacy policy of any site that solicits personal information from you.

Personal Information of Children under 13

Our Sites and Services are not directed to children, and we do not knowingly collect personally identifiable information from children under 13 years of age.

Service Communications from Strands

We may communicate with you to provide requested services and resolve issues relating to your account. You may not opt out of these service-related communications while you use the service, but you may terminate your use of the service at any time and delete your profile and related information.

Marketing Communications from Strands

Within the Strands family of companies, we may share your information with our affiliates (a) for purposes other than direct marketing, for example improving the user experience of the Sites, protecting the security of the Sites, and defending claims against Strands or its affiliates; and (b) unless you instruct us otherwise, for direct marketing purposes. From time to time we may send notices about products, services, special deals, or newsletters. You may withdraw permission to receive marketing communications at any time; log in to your account and choose Settings … Preferences … Notifications. You can also opt out by following the instructions at the bottom of any Strands marketing email, or contact us at support@strands.com.

Disclosure of Information to Third Parties

Disclosure by You. Your posts in the public areas of the Sites can be viewed by anyone, so you should be aware that any personally identifiable information you post can be collected and used, including for the purpose of sending you unsolicited messages. We are not responsible for personally identifiable information posted by you on our Sites. Anyone can search the user community by email address, name or screen name. Therefore, someone who knows or guesses your name or the email address you use to register with us can discover your screen name and see all the posts associated with that screen name. However, you may adjust the privacy settings for your profile to limit the information that is publicly displayed with your profile. You may set your profile not to display your email address, name, age, location or other information you may submit at registration. Log in to your account and choose Settings … Preferences … Privacy. Your changes will be effective within minutes.

Disclosure by Strands. Strands will not sell your information, except as part of a business transition, such as a merger, being acquired by another company, co-branding a product, or selling a portion of its assets. Please see the disclosure below regarding business transitions. An “affiliate†of Strands is a company that either (1) owns Strands, (2) is owned by Strands, or (3) is under common ownership with Strands. Strands will also not rent or disclose personally identifiable information to any third party not affiliated with us, except for disclosures to service providers as described below, nor does Strands allow third parties to use personally identifiable information provided by you to Strands to communicate with you for purposes of marketing. However, your personally identifiable information may be shared with a Strands affiliate. Strands reserves the right to disclose any type of personal information to service providers who assist us in such areas as data storage, hosting, web analytics and marketing, and in connection with legal proceedings as described below. Information in anonymous, aggregated form may be shared freely, and Strands reserves the right to share aggregated usage information with reputable third parties, including for the purpose of targeting Internet banner advertisements. We may also use aggregated information about users and their preferences, or information that users have already made available to the general public, for demonstration purposes on other public or limited-access test websites.

Disclosure Required by Law.

We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.

Business Transitions

In the event Strands goes through a business transition, such as a merger, being acquired by another company, co-branding a product, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

Security

Strands takes reasonable precautions in accordance with industry standards to protect our users' information. At registration and at any time when you enter sensitive account information, such as bank account or credit card information, your information is transmitted to Strands using encryption technology (secure socket layer or SSL). When you submit information to us via our Sites but you choose not to make that information accessible to others, the information is protected both online and off-line. Such information is subject to restricted access in our offices. Only employees who need the information to perform a specific job are granted access to such personally identifiable information. All employees are also kept up-to-date on our security and privacy practices. The servers that store nonpublic personally identifiable information are in a secure environment, in a locked facility. Strands also maintains notification procedures as part of its information security policy for notifying you in the event of a data security breach. If Strands experiences a data security breach and is required to notify you under applicable law, Strands will notify you by electronic mail using the e-mail address you have provided. You are responsible for ensuring that your contact information is current and correct. To review or change your information and correct any inaccuracies by deleting them, log in to the Site and update the information under the Preferences tab (changes take effect within minutes) or send an email request to support@strands.com (changes may require up to 10 business days to take effect). If you make a request to Strands regarding your personal information, we will respond within 10 business days.

Deleting or Deactivating Personal Information

You may deactivate your Strands account at any time by logging in to your account and choosing Settings … Preferences … Account Info … Delete Account, or by emailing your request to support@strands.com. Your profile and any posts you have made will be removed from our Site. However, your posts and information may remain in our backup systems.

Notification of Changes

If we decide to change this Policy, we will post those changes here and in other places we deem appropriate, so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users' personally identifiable information in a manner materially different from that stated at the time of collection we will notify users via email and by posting a notice on the applicable Site for 30 days.

Non-U.S. Users

Strands processes and stores personal information in the United States of America. If you are outside the United States, information you submit to Strands will be transferred out of your country and into the United States. When you agree to our Terms and Conditions, you agree to such transfers, and you warrant and represent that it is lawful for you to transfer the information into the United States.

Downloadable Software Collection and Use

We collect some information from your use of downloadable software available on our Sites. The information collected, our use of the information, and all of our policies and procedures relating to the information are all the same as set forth in this Privacy Policy.

Supplemental Privacy Policy for moneyStrands

This Supplemental Privacy Policy (“Supplemental Policyâ€) applies to the Service money.strands.com (“moneyStrandsâ€). It incorporates and supplements the Strands Privacy Policy (above). When this Supplemental Policy is more protective of your privacy than the Strands Privacy Policy, this Supplemental Policy supersedes the Strands Privacy Policy. Please read the Strands Privacy Policy together with this Supplemental Policy.

The only personally identifiable information you are required to supply to use moneyStrands is a username, and a working email address . Registration also requires the following demographic information: zip code and date of birth. You may use an email address and screen name that do not include or disclose your real name. We may ask you for other demographic information that can make moneyStrands work more effectively for you, if you choose to supply it. The other demographic information includes gender, age, education level, occupation, employment status, housing arrangement, marital status, and whether you have children. Providing this other information is optional.

Security of Your Financial Information

To use moneyStrands, you give Strands the ability to retrieve various financial transaction data for you, using the usernames and passwords for your online financial and other accounts and records (“Access Informationâ€). The kinds of data collected using the Access Information may include bank account data, mortgage, student loan, and other loan data, data on credit card debt, spending patterns and the like.

Strands will not store your Access Information (except for certain kinds of less sensitive data such as telephone or electric service accounts) longer than necessary to supply the information to our secure service provider. moneyStrands can not be used to withdraw or transfer funds from any account. Because we do not store your Access Information, even if the security of our systems were to be compromised, the usernames and passwords for your deposit accounts would not be exposed. In addition, we use a comprehensive security system to protect our users’ account data from disclosure, including maintenance of the physical security of our servers and facilities, network-based security systems, and criminal background checks to the extent permitted by applicable law for employees with access to sensitive information.

When you register an account with moneyStrands, we supply your Access Information directly to a third party service provider, which uses the Access Information to retrieve the account data and send it to Strands. Our provider is required to adhere to strict privacy and security standards by its contracts with us and by applicable law. We and our provider will not use the Access Information except to create and/or update your profile on moneyStrands. Your Site profile will be updated automatically .

Disclosure of Your Information

Disclosure to Third Parties. Except for data disclosed in anonymous, aggregated form, we will not disclose your personal information to third party non-affiliates, such as joint marketers or other persons or companies outside our organization, to be used for marketing purposes unless you give us your specific and affirmative permission to do so. We may disclose the information to third parties that provide services to us related to moneyStrands, but only if the third party agrees to protect the data no less strictly than we do and not to disclose it in violation of our policy. All of our information privacy practices apply in the same way to our current and former customers.

Disclosure within the Strands Family of Companies. We may share your information with our affiliates (members of our corporate family), and with persons or companies outside our corporate family that perform services on our behalf. We may share this information to process transactions at your request or respond to your inquiries, and also to provide you with information about products and services offered by us or our affiliates. You may instruct us not to share your information with our affiliates, and you may opt out of receiving marketing communications from us.

Disclosure By You

If you join a group of users (a ’tag’) on the Site, data that you have entered will be combined with the rest of the tag’s data and disclosed to the tag members in aggregated form. The combined data is not revealed to the tag until a sufficient number of people have joined the tag to ensure that data will not be individually identifiable. You may remove yourself and your data from a tag at any time. If you remove yourself from all tags then your data will not be averaged with community data, but you may still browse the Site. We are developing a “Share my profile” feature. If you register and elect to use this feature, your screen name and profile will be visible to others. You will have the opportunity to limit who can see your profile. You may deselect this feature at any time.

Setting Preferences and Correcting, Updating, or Deleting Information from moneyStrands

To set your privacy preferences for moneyStrands, simply log in and go to Settings … My Account. To correct or update your information, log in and go to Settings … My Profile. To delete your information and close your account, log in and go to Settings … My Account … Delete Account.

Mobile Use of moneyStrands

If you access moneyStrands via cell phone and/or web portal, we will store the SMS/MMS content as well as information relayed to us by third party providers, such as encrypted or unencrypted cell phone numbers, the time the message was sent and the name of the mobile operator. We use this data to allow you to participate using a mobile device and to enhance your community experience.

We are developing a mobile integration feature. Registered users may elect to allow other community members to send SMS messages to their cell phones, and to receive information from the Community on their cell phones. If a user elects this option, the user will be available via SMS to the entire registered community or the selected circle, but only under the screen name. User’s phone numbers will not be shared. You may deselect these features at any time.